Have any questions or concerns?
We’re always ready to help!
Call us at
or send us an email to:
Do you provide International delivery?
Yes we do provide international delivery
How do I return an item?
All purchased items can be returned free of charge.
Please contact us for more infos at:
What payment method does myplus accept?
Depending on what country your order is being shipped to, Mytheresa accepts various payment methods. We accept credit cards for most countries.
How do I track my order?
You will receive an email with your parcel's tracking number. You can track the status of your order to find out where it currently is and when it will get delivered at any time using this tracking number.
How do I get refund after returning an item?
In general, you will be refunded one business day after we have received the returned items. Please note your bank's or credit card company's processing times.